Frequently Asked Questions

• Q. On what days is the museum closed?

  A. The entire museum closes the 1st and 3rd Mondays of each month. Special Exhibitions and Thematic Exhibitions close every Monday in principle.
  In all cases, when Monday is a national holiday, the museum and its galleries are open that day and closed Tuesday instead. The museum also closes for maintenance and during the New Year’s holidays. Closure periods vary according to the exhibition, so please check our TOP page calendar and social media sites.

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• Q. What time does the museum open?

  A. Museum hours are 9:30 – 17:30. Friday hours are 9:30 – 20:00 when a Special Exhibition is in progress.
  In all cases, last admission is 30 minutes before closing. Hours may vary according to the exhibition, so please check our TOP page calendar and social media sites.

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• Q. How do I get to the museum?

  A. The closest train stations are “Ueno Station,” served by JR Lines and Tokyo Metro subway lines, and nearby “Keisei Ueno Station.” Walking times are 7 minutes from the “Park Gate” of JR Ueno Station, 10 minutes from “Exit 7” of Tokyo Metro Ginza Line and Hibiya Line, and 10 minutes from Keisei Ueno Station. Please check the Access & Visitor Information page for walking routes.

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• Q. Is there parking?

  A. There is no parking at the museum. Please use the paid-parking areas around Ueno Park.
  ※ Consult the Tokyo Metropolitan Art Museum Administration Officer (TEL 03-3823-6921) if you have a Physical Disability Certificate, Intellectual Disability Certificate, Rehabilitation Certificate, Mental Disability Certificate, or Atomic Bomb Survivor’s Certificate.

  (Paid-parking areas around Ueno Park)
  *For information on parking fees, please inquire of each parking area.

  Ueno Parking Center (TEL：03-3833-8151)
  Times (Ueno Station Park Exit) (TEL：0120-70-8924)
  Ueno Park Parking (No.1) (TEL：03-3821-0755)
  Ueno Park Parking (No.2) (TEL：03-3821-0755)
  Keisei-Ueno Station Parking (TEL：03-3834-5708)
  Ueno Chuo-dori Basement Parking Lot (TEL：03-5812-3695)

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• Q. How much is museum admission?

  A. Museum entry is free.
  Admission to exhibitions varies according to the exhibition. Please check our Exhibitions pages (Special & Thematic Exhibitions / Art Group & School Education Exhibitions).

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• Q. How much is admission to exhibitions?

  A. Exhibition admission varies according to the exhibition. Please check our Exhibitions pages (Special & Thematic Exhibitions / Art Group & School Education Exhibitions).

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• Q. Do you offer discounts on admission fees?

  A. Qualifying visitors can receive discounts on admission fees to Special Exhibitions and Thematic Exhibitions organized by the museum.
  Family Day (3rd Sat and Sun of month)
  Partnership (for participating schools)
  ※ For group and advanced ticket discounts, please check our Exhibitions pages (Special & Thematic Exhibitions / Art Group & School Education Exhibitions).

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• Q. Do you hold lectures and events related to the Special and Thematic Exhibitions?

  A. We offer numerous lectures and other popular events.
  For event details, visit our Exhibitions pages (Special & Thematic Exhibitions / Art Group & School Education Exhibitions) and Events page. For the latest information, see our Top page calendar and social media sites.

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• Q. Can I take notes in the galleries?

  A. Taking notes in pencil is allowed, but the use of ballpoint pens, fountain pens and mechanical pencils which may soil or damage artworks is prohibited. If you wish to borrow a pencil, please see staff at the exhibition entrance or in the galleries.

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• Q. Can I take photos in the galleries?

  A. It varies with the exhibition, so please inquire in advance. Check our Exhibitions pages for contact information (Special & Thematic Exhibitions / Art Group & School Education Exhibitions).

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• Q. Do you have a temporary childcare service?

  A. We offer temporary childcare by appointment on established days.
  Service users can also visit other cultural facilities in Ueno Park. For details, please check the Childcare Service: Mother and Father Day page.

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• Q. Do you have lockers?

  A. Lockers (free; deposit a 100 yen coin which is returned after use) are available in the foyers on the Lobby Floor (LBF). Visit the Floor Map page for locations. The Information counter will make change. Belongings too large for lockers can be checked at the exhibition entrance.

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• Q. Can I borrow a baby stroller?

  A. Strollers are available (free of charge). Please inquire at Information on the Lobby Floor (LBF) if you require one. Please check the Barrier-free Access page for details.

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• Q. Do you have breast-feeding room and warm water for milk?

  A. We have a breast-feeding room with private spaces (free of charge). Please inquire at Information (LBF). Warm water for milk is available in the restaurants and café. Feel free to ask staff. For details, visit the Barrier-free Access page.

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• Q. Is exhibition admission free with a Physical Disability Certificate?

  A. Admission to Special and Thematic exhibitions is free for visitors (and one accompanying person) with a Physical Disability Certificate, Intellectual Disability Certificate, Rehabilitation Certificate, Mental Disability Certificate, or Atomic Bomb Survivor’s Certificate. Please present your certificate with ID at the exhibition entrance.

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• Q. Can I borrow a wheelchair?

  A. Wheelchairs are available (free of charge). Please inquire at Information on the Lobby floor (LBF) if you require one. For details, please check the Barrier-free Access page.

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• Q. Is there parking for visitors with disabilities?

  A. Consult the Tokyo Metropolitan Art Museum Administration Officer (TEL 03-3823-6921) if you have a Physical Disability Certificate, Intellectual Disability Certificate, Rehabilitation Certificate, Mental Disability Certificate, or Atomic Bomb Survivor’s Certificate.

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• Q. Is there a restaurant or cafe?

  A. There are two restaurants and a cafe in the museum. Only one, “RESTAURANT salon,” accepts reservations.
  cafe　Art (Central Wing 1F)
  RESTAURANT　salon (Interchange Wing 1F)
  RESTAURANT　MUSE (Central Wing 2F)

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• Q. Are there vending machines for beverages?

  A. There are vending machines on the Lobby floor (LBF). Please check the Floor Map page for locations.

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• Q. Is admission necessary to visit the restaurants and museum shop?

  A. Admission is not necessary. Visitors not seeing an exhibition are welcome to use the restaurants and shop. For other admission-free facilities, visit Library and Archives and Sato Keitaro Memorial Lounge.

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• Q. Do you offer guided tours?

  A. The museum offers an “Architecture Tour” guided by art communicators (“Tobira”). Visit the Architecture Tour page for dates and other information.

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• Q. What is the large metal sphere in front of the main gate?

  A. A sculpture by Bukichi Inoue entitled my sky hole 85-2. This and other sculptural works in our collection can be seen on the museum grounds and in the museum. For details, visit The Collection page.

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